HELP / FAQ

What type of files can I upload to BestPrintedSigns.com?

  • Illustrator (AI, EPS, PDF, with all fonts outlined)
  • Photoshop (PSD, TIFF, EPS, PDF, JPEG, PNG, SVG)
  • InDesign (.eps, .indd, .pdf)
  • Acrobat pdf

Any other graphic program capable of creating a PDF, TIFF, EPS, JPEG, PNG file. Files should be saved at the highest resolution settings with the lowest compression.

What should the resolution of my files be?

FILE RESOLUTION:

We recommend a resolution of 300 dpi at full scale.
Large items such as Banners and larger files such as billboard banners can be submitted with 150 dpi at half or full scale.

Please send Ready PRINT Files to:


What color mode should my files be?

COLOR MODE: 
Color is extremely important to us as it is to you. If you have specific colors that have to be matched, they should be specified in "Additional Comments" while placing your order. Color artwork should be provided in CMYK ( Cyan, Magenta, Yellow, Black ) color mode and black/white artwork should be provided in Grayscale.

COLOR MATCHING:
We do not offer color matching from run-to-run on gangrun jobs. We also do not match the exact colors shown on your screen. This shift is due to many different reasons. Make sure your design is in CMYK mode.

RGB:
Color Shift It is very important that you check if your files are in CMYK mode. Printing is done with CMYK inks, so if you send us your design in RGB there will be a color shift when converted.
Blue vs Purple: Be very careful when creating blues for print. Due to the difference in color range between CMYK and RGB, there could be some color shift when rendering the file for print. 
Rich Black: The standard black doesn't produce a really deep black color. If used in larger surfaces, they look a bit grayish. Professional designers mix another printing inks with the black ink to get what is called rich or deep black. We recommend a mixture of C=60 M=40 Y=40 K=100 (240% ink Coverage)

Can I request a Spot Color?
No. We print using a 4-color process. We do not use any inks other than CMYK.

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RGB:
Color Shift It is very important that you check if your files are in CMYK mode. Printing is done with CMYK inks, so if you send us your design in RGB there will be a color shift when converted. Click here to learn more.
Blue vs Purple: Be very careful when creating blues for print. Due to the difference in color range between CMYK and RGB, there could be some color shift when rendering the file for print. 
Rich Black: The standard black doesn't produce a really deep black color. If used in larger surfaces, they look a bit grayish. Professional designers mix another printing inks with the black ink to get what is called rich or deep black. We recommend a mixture of C=60 M=40 Y=40 K=100 (240% ink Coverage)

Can I request a Spot Color?
No. We print using a 4-color process. We do not use any inks other than CMYK.

Text goes here ...

What is an example of setting up bleeds?

BLEED: We ask that customers provide a 1/8" or .125" bleed on documents. This .125" bleed will make your file size .25" larger than the final size of your document. Let's say you are printing a 36" x 96" Vinyl Banner. If you add .125" bleed to the left and .125" bleed to the right and then do the same top and bottom, the end result is a document that is 36.25" x 96.25".

Why do I need bleeds?
Without full bleed printing, any minor paper shift during the production process could result in the color and/or design not extending all the way to one or more of the edges. Professional materials printed via full bleed process are simply more visually attractive and professional looking than materials printed without full bleed.

What is a Safe Zone?
We suggest that all essential images/text be kept 1/8" or .125" inside the trim line to be sure it will not be cut off.

Should I put Crop Marks in my design?
No. Please create artwork with bleed if needed, but please remove crop marks from file.

What do I need to do with my Fonts?
Outline all fonts whenever possible. If your fonts cannot be outlined, be sure to include the fonts with your artwork. Fonts must be embedded in PDF files.

Can I use borders in my artwork?
We do not recommend you use a border, however; if you do, it is essential you allow at least 1/16" of cutting space to around the border to maintain an even appearance.

Transparency Issues:
With the use of transparencies in your design, you can create a lot of unique effects that look great on screen, but sometimes, they cause trouble when printed. If you want to learn more about it and how to fix them, click here.


Can I cancel or change my order?
Jobs cannot be stopped, change and/or cancelled once we have received your written or verbal "Approval". There will be no refunds of any kind after a job has been Approved.

What if I am not satisfied with my order?
SignsSoCal.com is committed to your satisfaction. We will gladly correct errors due to print or production. However, we are not responsible for customer design errors such as typing, color, image, etc. You must approve your artwork before it goes into production.


Please send Ready PRINT Files to:
Info@BestPrintedSigns.com for smaller files
https://spaces.hightail.com/uplink/artdrop 25mb or higher