TERMS AND CONDITIONS
Last Modified: December 6th, 2021
Welcome to bestprintedsigns.com, please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of bestprintedsigns.com. By accessing or using bestprintedsigns.com you agree to be bound by all of the Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Website. bestprintedsigns.com reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. Your continued use of this Site is and shall be deemed to be your agreement to be bound by any such modifications, alterations or updates.
You also agree that we may provide all legal communications and notices to you electronically by posting them on bestprintedsigns.com or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our Website. You may withdraw your consent to receive communications from us electronically by emailing us at firstname.lastname@example.org. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account at bestprintedsigns.com.
Creating and Accessing Your Account
In order to access certain information or services on our Site, you may be required to create an account and provide certain personal information such as your name, phone and email address. You must treat your account information (including, without limitation, your password and any other piece of information required as part of our security procedures) as confidential, and you must not disclose the foregoing to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You agree to be responsible for any use of this Site or portions of it (including, without limitation, for all orders placed and for all activities that occur) using your username, password, or other security information. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer or device so that others are not able to view or record your password or other personal information.
Copyrighted Materials for Limited Use
bestprintedsigns.com contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as "Content"). This Site and all Content are the copyrighted property of bestprintedsigns.com and/or its subsidiaries (referred to herein as bestprintedsigns.com") or the copyrighted property of parties from whom bestprintedsigns has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain the copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. bestprintedsigns.com reserves the right to add, delete, or modify any part of the Content at any time without prior notice.
Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through bestprintedsigns.com (referred to herein as "Products"). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from bestprintedsigns.com does not entitle you to use any portion of Content apart from the finished Products as they are supplied by bestprintedsigns.com. You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including import and export regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person's right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. bestprintedsigns.com may terminate its service to customers found to be using bestprintedsigns.com to engage in undesirable activities. You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you inco9porate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order thru bestprintedsigns.com, you warrant that you have all necessary permission, right and authority to place the order and you authorize bestprintedsigns.com to produce the Products on your behalf.
Order Cancellation Policy
Jobs cannot be stopped and/or cancelled once we have received your written or verbal "Approval". There will be no refunds of any kind after a job has been Approved.
Returns / Refund / Reprint Policy
bestprintedsigns.com focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling our Customer Service Dept at 951.506.6633 or via email at email@example.com.
Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate how to best resolve the issue. All defects and/or order issues must be reported to bestprintedsigns, Inc. within 5 business days of receiving your order. Customer will be requested to submit digital photos to document the product’s defects. In some cases, customer will be required to ship defective product(s) back to bestprintedsigns at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to bestprintedsigns at the customer’s expense, bestprintedsigns may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless FedEx delivers a defective product or fails to deliver an order. Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at bestprintedsigns discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.
Customer Supplied Proofs
We are not responsible for any errors in the customer’s printing job if customer provides ready print artwork.
Color Proof Accuracy
Please note color proofs cannot match the final product 100% due to the fact that proofs are created in a different way than the printed piece and the customer supplied proofs are not calibrated to our presses.
We ask for your understanding that certain circumstances are beyond our control and we are unable to warranty them. This includes the following:
Shipping delays due to terms defined by the courier, including weather, mechanical failure, etc.
Spelling, punctuation, or grammatical errors made by customers when entering text or order information.
Low resolution images uploaded or provided by the customer.
Design errors introduced by the customer in the document creation process.
Color variances due to the gang-running process.
Errors in customer-selected options, such as paper, color, size, and quantity.
Thank you once again for being a part of bestprintedsigns.com!
You agree to indemnify, defend and hold bestprintedsigns.com harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense related to your violation of this Terms and Conditions including from any and all claims arising from the improper use of trademark, copyright, or other protected material.
Terminating Your Account
Right of Refusal
We reserve the right to refuse service or products to any person or organization.